CUSTOM SYMBOL or INITIALS Crystal Headphones Designs.

1. Austrian Crystals: These crystals are high-quality, precision-cut crystals that are known for their exceptional brilliance and clarity. They are made by Swarovski, an Austrian company renowned for their craftsmanship. Austrian Crystals undergo a meticulous cutting and polishing process, which gives them their signature sparkle. They are made from a combination of quartz sand, minerals, and natural elements. These crystals are considered top-of-the-line and are favored for their luxurious look and feel.
2. Glass Rhinestones, on the other hand, are imitation gemstones made from glass. Glass rhinestones are often mass-produced and are a more affordable alternative to Austrian Crystals. While they can still provide a dazzling effect, they may not have the same level of clarity as Austrian Crystals.

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While we are using high-quality materials and proper crystallizing techniques that significantly improve the lifespan of your custom crystallized gift, some degree of variation may still occur due to individual conditions and factors beyond our control.

The durability of crystals will depend on the type of crystals used and other factors such as: exposure to various environmental conditions as extreme heat, chemical exposure or high humidity.

Proper environmental conditions and care are the key to maintaining the beauty and longevity of your ICY Couture.

All ICY Gifts are meticulously handcrafted, and we process orders in the sequence they are received. Kindly anticipate a production period of 2-3 weeks. Keep in mind that production duration can vary, particularly during high-demand seasons.

For expedited service, consider adding our VIP Rush Service to your cart.

Alternatively, if your due date allows ample time, please inform us in the order notes, and we'll make efforts to accommodate your schedule. Your satisfaction is our priority, and we strive to ensure your custom gift is ready just when you need it.

Please be aware that the availability of Beats headphone colors may vary. In the event that a specific color is discontinued or not available, we reserve the right to substitute it with either black or white headphones, depending on the desired dark or light color match. We will strive to ensure the closest possible match to your preferred color. Kindly note that any substitutions made are done so with the intention of providing you with a satisfactory product.

1. Avoid Moisture: Keep your headphones away from water or moisture, as prolonged exposure can potentially damage the adhesive that holds the crystals in place.
2. Avoid Harsh Chemicals: Avoid using harsh chemicals, solvents, or cleaning agents when cleaning your crystallized headphones, as these substances can affect the adhesive and the sparkle of the crystals.
3. Travel Safely: Please transport your crystallized headphones in a case or pouch to prevent any damage during travel.

By following these care instructions, you can enjoy your crystallized headphones for years to come while maintaining their stunning appearance and sparkle.

1. Quality Assurance: We're proud of our top-notch products crafted with care.
2. Special Techniques: Each item is made with a very strong glue and unique crystallizing techniques for a beautiful and lasting finish.
3. Normal Wear and Tear: Due to regular use, crystals may occasionally loosen, a natural part of wear and tear.
4. Warranty Coverage: If, within two years of purchase, you face crystal loss on a custom-made item with Austrian crystals, our warranty has you covered. Just send it to us, and we'll fix it at no cost. You only cover shipping both ways.
5. Rhinestone Coverage: Custom gifts with Rhinestones are covered for one year from the purchase date.
6. Extra Crystals for You: Every ICY Gift comes with spare crystals in various sizes and colors, matching your design, just in case.

Please be advised that your custom Icy Gift is meticulously crafted per order and specific preferences and, therefore, is ineligible for returns or exchanges. Please refer to ourRefund Policyon Custom Gifts for more information.

ICY Couture is solely engaged in the decoration of authentic headphones with crystals. We do not manufacture headphones or accessories.

The appearance of headphones in our product images is for illustrative purposes only and does not imply any endorsement or affiliation with these brands. All product names, logos, brands, and registered trademarks mentioned or used in connection with our products are the property of their respective owners. Any reference to these names, logos, brands, and registered trademarks is purely for descriptive purposes and does not imply endorsement, sponsorship, or affiliation. Our decorated headphones are intended solely for personal customization and aesthetic enhancement purposes. We make no claims of originality or association with the owners of the trademarks. By purchasing and using our products, you acknowledge this disclaimer.