PREMADE GIFTS are ready for immediate shipping. Orders placed before 2:30 PM PST ship out the same business day, or next business day, if placed over the weekends.

CUSTOM GIFTS: To ensure the best customer experience, and to deliver your order as quickly as possible, we assign orders to our designers within 24 hours after the order is placed.

If you wish to cancel, please do so within 24 hours of placing your order. After this period, the customization process begins and cancellations will no longer be possible.

For modifications of colors or designs after 24 hours, feel free to contact us. While we’ll do our best to accommodate your request, it will depend on how far along the customization process is.

BOUTIQUE GIFTS: For pre-made items, we provide same-day shipping on orders placed before 2:30 PM PST on weekdays, while orders placed after this time will ship the following business day. If your order has not yet shipped, you're welcome to request a cancellation via our chat box.

FINAL SALE:

Fishnets, body jewelry, DIY items, discounted merchandise, and any items purchased using a promo code are final sale and not eligible for return or exchange.

PREMADE GIFTS:

Return it within 15-days from the date of order in new, unused condition with all tags attached. Refunds will be processed via the original payment method, or for store credit, excluding shipping. Please note, the customer is responsible for return shipping costs.

CUSTOM GIFTS:

Since all our custom items are made per customer's request, we cannot issue refunds on made-per-order gifts, however, if you find a blemish in our work, we will remake it for you of free of charge. Please contact us within 24 hours through our web chat box to report a problem.

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Any reference to these names, logos, brands, and registered trademarks is purely for descriptive purposes and does not imply endorsement, sponsorship, or affiliation.

All product names, logos, brands, and registered trademarks mentioned or used in connection with our products are the property of their respective owners.