CUSTOM SYMBOL Crystallized License Plate

1. Austrian Crystals: These crystals are high-quality, precision-cut crystals that are known for their exceptional brilliance and clarity. Austrian Crystals undergo a meticulous cutting and polishing process, which gives them their signature sparkle. They are made from a combination of quartz sand, minerals, and natural elements. These crystals are considered top-of-the-line and are favored for their luxurious look.
2. Glass Rhinestones, on the other hand, are made from glass. Glass rhinestones are a more affordable alternative to Austrian Crystals while they still provide a dazzling effect, they may not have the same level of clarity as Austrian Crystals.

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While we are using high-quality materials and proper crystallizing techniques that significantly improve the lifespan of your crystallized license plate/frame, some degree of variation may still occur due to individual conditions and factors beyond our control.

Some of our clients enjoy enjoy their Auto Icing for 10 years, while others much less. Proper care and environmental conditions are the key to maintaining the beauty and longevity of your ICY Couture.

All ICY Gifts are meticulously handcrafted, and we process orders in the sequence they are received. Kindly anticipate a production period of 2-3 weeks. Keep in mind that production duration can vary, particularly during high-demand seasons.

For expedited service, consider adding our VIP Rush Service to your cart.

Alternatively, if your due date allows ample time, please inform us in the order notes, and we'll make efforts to accommodate your schedule. Your satisfaction is our priority, and we strive to ensure your custom gift is ready just when you need it.

We're endlessly dedicated to perfect our crystallizing techniques and use only top-quality products to ensure the durability of your ICY Couture. We use a special strong glue that is waterproof, and heat-resistant, ensuring that your Auto Icing remains as durable as its beautiful, enduring countless drives and car washes.

Please follow these care instructions:

1. When washing your car, opt for hand car wash to protect your Auto Icing. Avoid power washing, as high-pressure water can compromise the crystals' adhesive.
2. To keep your Auto Icing clean and sparkling between car washes, use water and mild soap to gently wash off any dust or dirt.
3. Please avoid direct spraying onto your ICY Couture, as chemical can undermine the adhesive's integrity, leading to crystal detachment.
4. In regions with four seasons, we advise removing your ICY license plate/frame during the winter months. The salt and chemicals used to melt snow can potentially damage the adhesive's integrity. Emblems, being elevated from the road, can remain in place without concern.

Neglecting Auto Icing Care may nullify the warranty on our craftsmanship.

Please be advised that your custom Icy Gift is meticulously crafted per order and specific preferences and, therefore, is ineligible for returns or exchanges. Please refer to our Refund Policy on Custom Gifts for more information.

1. Quality Assurance: We're proud of our top-notch products crafted with care.
2. Special Techniques: Each item is made with a very strong glue and unique crystallizing techniques for a beautiful and lasting finish.
3. Normal Wear and Tear: Due to regular use, crystals may occasionally loosen, a natural part of wear and tear.
4. Warranty Coverage: If, within two years of purchase, you face crystal loss on a custom-made item with Austrian crystals, our warranty has you covered. Just send it to us, and we'll fix it at no cost. You only cover shipping both ways.
5. Rhinestone Coverage: Custom gifts with Rhinestones are covered for one year from the purchase date.
6. Extra Crystals for You: Every ICY Gift comes with spare crystals in various sizes and colors, matching your design, just in case.